HOME | Returns and FAQ

  • » Where is the store based?

    Singapore, Singapore

  • » Do you accept orders placed outside of the US?

    We sure do! We ship all over the world.

  • » How much does shipping cost?

    Shipping is free within Singapore and costs a flat rate of only $4.99 regardless
    of the order size to the rest of the world.
    We currently ship all over the world except for the following countries:
    - Afghanistan, Russia, Nigeria, Ethiopia, Rwanda, Ghana,
    Middle East and Nepal.

    Orders are shipped via registered airmail. This allows for a basic
    tracking number and a signature is required.

    NOTE : Our store provider collects a handling fee which ranges from $0.99 - $4.99 (orders over $100) based on your order value. This allows them to keep our store powered. We do not have any share in this fee.

    If you need expedited shipping via a courier service such as TNT, UPS
    or DHL, it would cost anything from $32 upwards depending on
    the service chosen.
    We don't make any money from this but this is unfortunately just how much it costs from Singapore.

  • » How long will it take to receive my order?

    Once shipped, most orders will take 3-5 working days within
    Singapore.
    Orders to USA can take anywhere
    from 14-20 business days to arrive depending on the
    efficiency of your local postal service.
    Shipping to Europe takes anywhere from 10-20 business
    days again depending on the postal service in your
    country.

  • » What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • » How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • » What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.